Transform Your Business with Expert OBM Support
For coaches, therapists, and course creators who value simplicity and are ready to feel more organised, more spacious, and more confident knowing their business is set up for success - without have to figure it all out alone.
WHAT I DO AND WHY IT MATTERS...
These services are designed for online coaches, therapists, and course creators who are ready to step away from tech stress and back into the work they love.
You didn’t start your business to spend hours wrestling with platforms, patching things together, or stressing over launches that don’t quite land. You started it to share your expertise, create real impact, and serve your clients.
After working behind the scenes with hundreds of businesses, I know what separates the ones that thrive from the ones that stall: clear systems that actually work, marketing that feels human, and offers that your clients can’t wait to say yes to.
I bring a rare mix of teaching strategy, business operations, and smart systems so your business feels lighter, your clients feel supported, and you don’t have to be across every moving part.
When everything is set up to run smoothly, you stop firefighting and start leading with confidence, clarity, and more breathing space for the things that really matter.
Will definitely hire again ...
Emma is a very knowledgeable and professional to work with, she has a keen eye for design, as well as systems/functionality. Working with her is easy as well, she has a solid system in place to manage the process and gives great advice. She's also a really nice person. I definitely got what I was looking for. Will definitely hire again as well as recommend.Â
Kajsa Vikman, USA
Hypnotherapist
Online Business Management Retainer Services
All retainer packages include a mandatory one-time 90-min Kick-off Strategic Planning Session with Emma Johnson - the foundation for every successful working relationship.
This is where we step back and look at your whole business ecosystem: your systems, your team, your projects, your offers - everything that’s contributing to (or complicating) your day-to-day. You’ll walk away with absolute clarity on what’s working, what needs improving, and where your biggest opportunities lie.
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What’s Included in Your Kick-off Session
- 90-Minute Strategy Session with Emma Johnson
A comprehensive session to unpack your current operations - from systems and structure to delivery and delegation. Together we’ll identify what’s slowing you down and where we can streamline for more ease, consistency, and growth. - Operations & Systems Audit
We’ll identify what’s working, what’s not, and where the biggest returns will come from delegation and strategic leadership. We’ll review the platforms you’re using, identify overlaps or gaps, and map out the best way to simplify, consolidate, or migrate for long-term sustainability. - Custom 90-Day Action Plan (Delivered within 7 Days)
A clear, prioritised roadmap breaking your goals into month-by-month milestones — including deliverables, timelines, and responsibilities. This plan becomes our shared blueprint for the first 90 days of your retainer, keeping everything aligned and accountable.
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Monthly Retainer Inclusions
Each OBM retainer is tailored to your business needs, as mapped out in your 90-day plan. Your support may include (but isn’t limited to):
- Project & Launch Management
From course launches and website builds to internal projects, I’ll manage the timelines, tasks, and communication so things move forward smoothly and on schedule. - Systems Setup, Migration & Automation
Whether we’re moving you from Kajabi, Ivorey, Dubsado, Wordpress or something else entirely with new automations and integrations across your tech stack, I’ll ensure everything is set up strategically - clean, connected, and ready to scale. - Website, Funnel & Landing Page Builds
Need a new offer page, sales funnel, or full Website refresh? I’ll coordinate the strategy, structure, and flow so everything looks beautiful and performs beautifully too. - SOPs & Workflow Development
We’ll document how your business runs so your team can work confidently and consistently - no more guesswork, bottlenecks, or “it’s all in my head” moments. - Metrics & Reporting
Simple, visual dashboards that help you track progress and make informed decisions at a glance. - Team Leadership & Delegation Support
From role clarity to accountability systems, I’ll support your team so you can focus on leading, not managing. - Revenue & Growth Strategy
Regular reviews to ensure your offers, pricing, and systems support both profit and sustainability. - Ongoing Strategy & Accountability
Consistent communication, reviews, and check-ins to keep momentum strong and your business evolving with intention.
You’ll Also Receive
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Weekly Touch Points with Emma
Stay connected and supported through weekly updates and strategy calls to review progress, reset priorities, and keep your business running smoothly. -
Transparent Progress Reports
You’ll always know what’s been completed, what’s underway, and what’s next - so there are no surprises and no slipping priorities.
THE DETAILS
How it Works
Your step-by-step action plan for success Â
Your Package
Once you’ve selected the level of support that feels right for you, we’ll send through your welcome details, onboarding form, and a link to book your Kick-Off Strategy Session.
This ensures we have everything we need to hit the ground running and tailor your support from day one.
KickOff
Your 90-minute session with Emma is where it all begins. Together, we’ll map out your current systems, team structure, and business goals - identifying what’s working, what needs refining, and where you can simplify to scale.
Within 7 days, you’ll receive your custom 90-day action plan: a clear roadmap outlining priorities, deliverables, and next steps.
The Next 90 Days
This is where the magic happens. I’ll step in to manage, streamline, and optimise the areas we’ve identified - whether that’s migrating systems, setting up automations, leading your team, or managing key projects.
You’ll gain structure, breathing space, and the confidence that your business is being looked after behind the scenes, exactly as it should be.
What's Next...
As we near the end of your initial 90 days, we’ll review progress, celebrate wins, and decide what’s next.
Many clients choose to continue working together through an ongoing retainer, evolving our strategy as their business grows - ensuring continued momentum, stability, and support.
 Client Love ...Â
Meet the Geek behind the Sleek!
Hello lovely - I’m Emma Johnson: online business manager, strategist, and unapologetic systems geek (always). For the past six years, I’ve been helping women-led businesses build online success that is not only beautifully branded but brilliantly functional - freeing up their time, increasing conversions, and creating more ease day-to-day.
From websites and workflows to course platforms and client experiences - I’ve built it all, and I know what works.
Whether I’m mapping out a customer journey, refining a visual identity, or simplifying the backend tech, my goal is always the same: to create experiences that are clear, compelling, and conversion-ready.
Let's GET YOU SET UP
Ready to Simplify Success?
Select your Level of Support
If you’re ready to hand over the operational weight and focus on what truly moves the needle, complete the form below to secure your retainer slot.
Together, we’ll create a business that runs beautifully behind the scenes - giving you more time, space, and freedom to lead.



